Warranty applies to all products in our shop. There are no special warranty coupons for the products - the warranty is confirmed by a purchase document (receipt or invoice).

For products with a short shelf life or a fixed warranty, warranty cover only for hidden manufacturing defects.

In the event of hidden factory defects, the unit will be repaired or replaced if repair is impossible or uneconomical. UAB H2Oras guarantees the supply of spare parts for at least five years from the end of the warranty period.

In order to exercise the rights granted by this guarantee, it is necessary to provide:
- proof of purchase of the device (invoice number or order number);
- indicate a defect or failure.

Warranty service can only be requested if defective components need to be replaced or repaired. Defects detected during the warranty period will be repaired at the free service center within 14 days from the date of receipt of the device, together with the specified documents.

UAB H2Oras is not liable if the device is used incorrectly, the warranty does not cover losses caused by the use or non-use of the device or its accessories.

UAB H2Oras is not liable for any damage to health caused by the use or non-use of the device or its accessories. The warranty does not cover damage to the device or any modification procedure.

The warranty does not apply if the user does not follow the instructions in the user manual.

THE WARRANTY DOES NOT APPLY
For normal wear and tear;
Mechanical damage caused by transportation, installation and / or misuse;
Damage caused by improper operating conditions (freezing, storage near a heat source, high humidity, damage caused by environmental conditions and / or sunlight);
Damage caused by external causes, force majeure, accidental incidents (fire, flood, dust, riots, theft, etc.).

Our addresses in Europe for returns and returns for warranty service Europe

H2Oras UAB
P. Višinskio g. 102
44151 – Kaunas, Lithuania
Tel. +370 655 05109

Working hours:
Monday to Friday from 09:00 to 17:00
Closed on Saturdays, Sundays
H2Oras UAB
PirkEU ID 30499
Bruņinieku iela 71
Riga
LV-1009
Tel. +371 22832490

Working hours:
Monday - Friday 09:00 - 18:00
on Saturdays 10:00-13:00
Closed on Sundays

Attention! Remember to indicate the BuyEU ID 30499 that will be used to identify your shipment.
H2Oras UAB
PirkEU ID 30499
Am Ölgraben 23
37345 Am Ohmberg
Thüringen, Deutschland
Tel. +491704829030

Working hours:
Monday to Friday 09:00 to 13:00, 14:00 to 18:00
on Saturdays 09:00-12:00
Closed on Sundays

Attention! Remember to indicate the BuyEU ID 30499 that will be used to identify your shipment.
H2Oras UAB
PirkEU ID 30499
Americká 396
34561, Staňkov
Tel. Nr. +420777231269

Working hours:
Monday - Friday 09:00–11:00, 13:00–18:00
on Saturdays 9:00-12:00
Closed on Sundays

Attention! Remember to indicate the BuyEU ID 30499 that will be used to identify your shipment.
H2Oras UAB
PirkEU ID 30499
Kaapstadweg 36A
1047 HG Amsterdam
Tel. nr. +31 20 505 1100

Working hours:
Monday to Friday 08:00–17:00
Closed on Saturdays
Closed on Sundays

Attention! Remember to indicate the BuyEU ID 30499 that will be used to identify your shipment.

H2Oras UAB
PirkEU ID 30499
9 St Johns Street
Colchester
CO27NN
United Kingdom
Tel. +44 1206 368881

Working hours:
Monday to Friday 08:30–17:30
Closed on Saturdays
Closed on Sundays

Attention! Remember to indicate the BuyEU ID 30499 that will be used to identify your shipment.
H2Oras UAB
PirkEU ID 30499
Zielone Kamedulskie 27
16-402 Zielone Kamedulskie
Polska
Tel. +48 664 513 287

Working hours:
Monday to Friday from 10:30-16:30
Closed on Saturdays
Closed on Sundays

Attention! Remember to indicate the BuyEU ID 30499 that will be used to identify your shipment.
H2Oras UAB
BuyEU ID 30499
1 rue Peyerimhoff
57800 Freyming-Merlebach
Tel. +33 642188555

Working hours:
Monday to Friday from 09:00 to 18:00
Closed on Saturdays
Closed on Sundays

Attention! Remember to indicate the BuyEU ID 30499 that will be used to identify your shipment.
H2Oras UAB
Portogruaro Interporto BuyEU ID 30499
Via BOLSENA 9
San Giuliano Milanese 20098 MILAN
Tel. +39 0298282985

Working time:
Monday to Friday from 08:00 to 18:00
Closed on Saturdays
Closed on Sundays

Attention! Remember to indicate the BuyEU ID 30499 that will be used to identify your shipment.
H2Oras UAB
PirkEU ID 30499
Carrer la Nòria, 11
08430
La Roca del Vallès, Barcelona
Tel. +34 931313148

Working hours:
Monday - Friday 09:00 - 16:00
Closed on Saturdays
Closed on Sundays

Attention! Remember to indicate the BuyEU ID 30499 that will be used to identify your shipment.

H2Oras UAB
PirkEU ID 30499
Travessa monte de toriz, 25. Lote 9
4800-277, Guimaraes
Tel. Nr. +351 936686539; +351 936686539

Working hours:
Mondays - Thursdays 09:30–16:00
on Fridays 09:30-15:00
Closed Saturdays - Sundays

Attention! Remember to indicate the BuyEU ID 30499 that will be used to identify your shipment.